Privacy policy
Last updated: 19 October 2026
Who we are
This website is operated by Golly Gosh (2011) Limited, trading as Golly Gosh Creations Wholesale, based in Auckland, New Zealand. It is a trade site for retailers. This policy explains how we collect, use, store and share your personal information, and your rights under the New Zealand Privacy Act 2020.
What we collect
When you apply for a wholesale account, create an account or place an order, we collect your name, business name, delivery and billing address, email address, phone number (if you give one), your order details, and any information you provide on our account application form. When you browse our store, we automatically collect technical information such as your IP address, device and browser type, and the pages you view. If you sign up to our emails, write a review or use the wishlist, we collect the information you give us for those purposes. We do not store your full payment card details. These are handled securely by our payment providers.
Why we collect it and how we use it
We use your information to assess and manage wholesale account applications, process and deliver your orders, contact you about them, provide customer service, handle returns and refunds, prevent fraud, meet our legal and tax obligations, and improve our website and products. With your permission, we also send you emails about our products and news. You can unsubscribe at any time using the link in any email, or by contacting us.
Who we share it with
We share your information only as needed with:
- Shopify, which hosts our store and processes orders
- payment providers, which process card payments
- couriers and postal services, to deliver your order
- Klaviyo, our email marketing provider, if you subscribe to our emails
- Judge.me, which collects and displays product reviews
- Google, through the Google & YouTube channel, which lists our products on Google and measures how our site is used
We do not sell your personal information. We may also disclose information if the law requires it.
Cookies and tracking
Our website and the tools above use cookies and similar technologies to keep your cart and account working and to measure traffic. You can control or block cookies in your browser settings. Blocking some cookies may affect how the store works.
Overseas storage and disclosure
Many of the providers above, including Shopify, Google and Klaviyo, store or process information outside New Zealand. By using our store you understand your information may be handled overseas. We choose providers that have their own privacy and security safeguards, but their laws and standards may differ from New Zealand's.
How long we keep it
We keep personal information only as long as needed to provide our services, handle returns and queries, and meet our legal and tax record-keeping requirements. After that, we delete it or make it anonymous.
Security
We take reasonable steps to protect your information from loss, misuse and unauthorised access. No online system is completely secure, so we cannot guarantee absolute security.
Your rights
You can ask us for a copy of the personal information we hold about you, and ask us to correct it. To make a request, or to ask us to delete your information where we are not required to keep it, contact us using the details below. We will respond within the time required by law. If you are unhappy with how we handle your information, please contact us first. You can also make a complaint to the Office of the Privacy Commissioner at privacy.org.nz.
Children
Our store is for business customers and is not directed at children under 16. We do not knowingly collect their personal information. If you believe a child has given us their information, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact us
Golly Gosh (2011) Limited, trading as Golly Gosh Creations Wholesale
Email: sales@gollygosh.nz